Website Package Terms

By paying a Website Package invoice, in whole or in part, the client agrees to the terms outlined below. These terms apply to the website, domain, hosting, setup, and any related services described on the invoice.

1. One-Time Website Purchase

The website provided under the invoice is a one-time website package based on a pre-built or productized website setup. The fee includes only the items specifically listed on the invoice. Unless otherwise stated in writing, the fee does not include ongoing updates, maintenance, edits, consulting, content writing, SEO services, paid advertising, accessibility audits, advanced integrations, or ongoing support.

2. Client Content and Information

The client is responsible for providing accurate business information, logos, images, text, contact details, service descriptions, legal notices, privacy policies, and any other content required for the website. The client confirms that they have the right to use any content, images, trademarks, logos, or other materials they provide.

3. Revisions and Changes

Any included revisions or setup adjustments must be specifically listed on the invoice. Additional changes, edits, revisions, or requests outside the listed scope may be quoted separately and billed as additional work.

4. Payment and Delivery

Payment is required before final delivery, launch, transfer, or publication of the website unless otherwise agreed in writing. Once payment has been made and the website has been delivered, launched, transferred, or made available to the client, the sale is considered final.

5. Ownership

Upon full payment, the client owns the final website content and configuration prepared for them, subject to any third-party platform, theme, plugin, font, image, software, or hosting provider terms. Any pre-existing templates, systems, processes, code snippets, design patterns, or tools used to create the website remain the property of the provider and may be reused for other clients.

6. Third-Party Platforms and Services

The website may rely on third-party platforms, tools, plugins, hosting providers, domain registrars, form services, analytics tools, or other external services. The provider is not responsible for outages, pricing changes, errors, limitations, policy changes, security issues, or discontinued services caused by third-party providers.

7. Domain and Hosting Services

Where domain registration or hosting is provided for an annual fee, the fee covers basic domain and/or hosting administration only. No service level agreement, uptime guarantee, performance guarantee, backup guarantee, security guarantee, or emergency support is included unless specifically agreed in writing.

The client acknowledges that websites, hosting services, domain services, email systems, plugins, and third-party platforms may experience downtime, technical issues, or interruptions from time to time. The provider is not responsible for business losses, missed leads, lost sales, lost revenue, or other damages arising from downtime, technical issues, domain issues, hosting issues, or third-party service interruptions.

8. No Ongoing Maintenance Unless Stated

Unless ongoing maintenance is specifically listed on the invoice, the website is provided without ongoing maintenance, monitoring, updates, backups, security management, content edits, plugin updates, platform updates, troubleshooting, or technical support. Any future support or changes may be quoted separately.

9. No Guarantee of Results

The provider does not guarantee any specific business results, including search engine rankings, website traffic, leads, inquiries, sales, conversion rates, performance scores, accessibility compliance, or uninterrupted website availability.

10. Client Review and Approval

The client is responsible for reviewing the website, content, contact information, links, forms, images, and any other details before launch or acceptance. Once the website is approved, paid for, launched, transferred, or made available, any further changes may be billed separately.

11. Limitation of Liability

To the maximum extent permitted by law, the provider's total liability for any claim related to the website, hosting, domain, or services provided under the invoice will be limited to the amount paid by the client under the invoice. The provider will not be liable for indirect, incidental, special, consequential, or business-related losses, including lost profits, lost revenue, lost data, missed leads, reputational harm, or business interruption.

12. Governing Law

These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.